Provide solution-oriented services to the community through the application of professional skills, adopted plans, and design standards which facilitate the growth of the local economy and enhance the quality of life and preserve the natural environment for current and future generations.
Customer Service: Quality, timeliness, and cost efficiency of service with applicable solutions to the challenges that arise, is the number one priority. Customer service to our “internal” and “external” customers (citizens, property owners, developers and their representatives, service providers, County/Metro/State/Federal personnel and many others) is of paramount concern.
Professionalism: Our staff is the source of our strength. Its competence, knowledge, and experience reflect on the City’s reputation and vitality.
Integrity: The Economic & Community Development Department must conduct itself in a manner that is socially responsible and gains recognition and respect for its functions and positive contributions to the City of Happy Valley.
Resourcefulness: Pursue new ways to get the job done with the resources available.
Innovation: Be open to innovative ways to address issues, provide solutions to difficult challenges, and promote the Department’s Mission.
Teamwork: Essential to our success as individuals, and as a Department.
Accuracy: Assemble the best data and information available and perform objective analysis for decision making. Provide all possible solutions to each particular challenge.
Continuous Improvement: A function or service can always be done better and we should strive to do so.
User-Friendly: With the needs of the public being the uppermost priority; streamline and simplify the application, review, and permitting processes. Provide personal assistance in the initial stages of a project application.
Courtesy and Respect: Be open to, and provide opportunities for the ideas and concerns of others regarding matters of the Department. The overall impression of the Department by the visiting public and customers should be that the office is professional, courteous, helpful, and solution-oriented.
Happy Valley’s Economic and Community Development Department consists of four distinct divisions:
As one of Oregon’s fastest growing communities, Happy Valley provides a solid infrastructure for business and community.
Our job is to make sure this is a place people want to live, work, and play.