The mission of the Happy Valley Police Department, in partnership with the Clackamas County Sheriff’s Office, is to be a progressive and innovative organization that promotes, delivers, and preserves an assurance of security, safety, and quality law enforcement services to all people of the City of Happy Valley.
The Happy Valley Police force serves a growing nine and a half square mile area with a population of 22,000 residents. Nine full-time patrol officers, a detective, a community service officer, and the police administration are stationed in the Community Policing Center. They serve the public as a safety hub where citizens can report crime, obtain information, have questions answered or meet with an officer.
We look out for the safety and welfare of our residents and businesses.
Emergency or Non-Emergency?
Emergency: Dial 911
EMERGENCIES – WHEN YOU CALL
Please remain calm and listen to what you are being asked. Emergency dispatchers know you are calling for a serious reason or are in an endangered situation and that you are anxious for immediate help. The questions you will be asked are extremely important to get the right help to you as soon as possible.
CALLING 9-1-1 FROM YOUR CELL PHONE
When you call from your cell phone in Clackamas, Multnomah, or Washington counties, you will get a recording. After you are connected to 9-1-1 you will be required to say “Help,” or press “1” to talk to a dispatcher.
WHY WE HAVE A RECORDING
The recording filter is designed to limit the amount of false cell phone calls received at 9-1-1 centers. Prior to this filter, almost 40% of calls by C-COM from cell phones were accidental dials, primarily when phone buttons were accidentally pressed in pockets and purses.
KNOW WHERE YOU ARE WHEN YOU CALL
Your cell phone is not linked to an address. Some cell phones do not identify their location for latitude / longitude, or give inaccurate locations. Also, there is no guarantee that your cell call is going to the correct 9-1-1 center, especially if you are calling within the metro area. This makes knowing your locations very important so your dispatcher knows where to transfer your call for the quickest help.
Non-Emergency: Dial (503) 655-8211
when you need to report a non-emergency situation, Call (503) 655-8211.
Calls to this line are answered by dispatch around the clock. Calling this number will ensure that your call is answered promptly, prioritized, and an officer will respond as soon as possible. If you see a crime in progress, call 9-1-1 immediately.
Non-emergency calls may include reporting:
- A crime that is NOT in progress or having just occurred
- A stolen vehicle (not in progress)
- Non-injury/non-blocking accident
- Residential burglary (not in progress)
- Dead animals/animal carcass
- Loud music or party complaints
- Police or Fire information request
Tuesday-Friday, 8:00 a.m. – 5:00 p.m.